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Reap The Rewards

Inspiring, Tailor-Made Sales Training Courses

The role of salespeople is more difficult than ever because buyers are more demanding and more educated. That means the way businesses engage with them effectively has changed dramatically. Customers don’t want hard sell…in fact, they don’t want any ‘sell’. They want salespeople to assist, advise, educate and create value for their business.To meet those changing needs, businesses are transforming operationally, culturally and strategically. Sales Success would love to help you on your journey to success and help you and your salespeople reap the rewards.

‘The contribution Sales Success made to our sales training was significant, but it was more than that. They provided the knowledge and impetus for a cultural shift in the way we do business and how our clients perceive us.’
  • All Levels Of Sales Experience
  • Groups
  • 1 On 1
  • 1 Day
  • 2 Day
  • 1/2 Day
  • Masterclass

Experienced SalesPeople

Sales Training Courses

Rainmaker Pro

  • 1 Day or 2 Day, sales training workshops & courses for experienced salespeople who want to go to the next level and reap the rewards.
  • In-House Group Training

RAINMAKER PRO is our 1 or 2 Day sales training program that we tailor-make to suit your specific business needs and the skill level of your salespeople.
You can choose specific modules, or we can recommend a combination of modules that experience has shown us makes up a comprehensive 1 or 2 Day Training Program that will improve sales and enhance customer engagement.

Choose from these Modules or let us Design a Sales Workshop or Sales Course for youExpand to View Modules.
Choose your Own, Or Let Us
Design a Program for You.

  • What makes a great salespeople tick?
  • Understanding the modern sales process-what’s changed and what to do about it
  • The importance of building a personal brand
  • Mapping your customer’s touch points in the total sales process-pre, during and post
  • Outbound and Inbound techniques-how they work, when they work and what you should do
  • The Death of the Cold Call-how to research and understand customers before you reach out
  • How to create needs-based value for your customers before you try to extract value
  • Becoming a trusted advisor before, during and after the ‘sale’
  • The Lost Art of Customer Understanding-what information, what knowledge and what language for what customer at what stage of the sales process?
  • The other Lost Art, Listening… and really doing it.
  • How to plan and pre-prepare ‘customer conversations’ in a fraction of the time and be more persuasive than you thought possible using our unique Pitch Planner
  • How to set relevant and achievable goals for each stage of the sales process
  • How to emphasise the ‘why’ about your product or serviceas well as the ‘what’ for maximum persuasion, memorable value propositions, less churn & to create brand ambassadors
  • How to achieve active participation from your customers in the process
  • How to answer questions effectively and overcome objections
  • How to stop ineffective visual aids from hijacking ‘customer conversations’
  • How to deliver your information without being salesy i.e. How to have a customer ‘conversation’.

Tailor-made Sales Courses to Meet Your Specific Business Needs

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Early Stage Salespeople or Refresher

Sales Training Courses

Ready, Set, Sell!

  • 1 Day or 2 Day Sales Training for early stage salespeople or
    salespeople in need of a refresher.
  • In-House Group Training

While we cover a lot of the same material we do in RAINMAKER PRO but in READY, SET, SELL! we focus on getting the basics right because, you know what they say, get the basics right and the rest will follow. You can choose specific modules, or we can recommend a combination of modules that experience has shown us makes up a comprehensive 1 or 2 DayTraining Program that will improve sales and enhance customer engagement.

Choose from these Modules or let us Design a Sales Workshop or Sales Course for youExpand to View Modules.
Choose your Own, Or Let Us
Design a Program for You.

  • What makes a great salespeople tick?
  • Understanding the modern sales process-what’s changed and what to do about it
  • The importance of building a personal brand
  • Mapping your customer’s touch points in the total sales process-pre, during and post
  • Outbound and Inbound techniques-how they work, when they work and what you should do
  • The Death of the Cold Call-how to research and understand customers before you reach out
  • How to create needs-based value for your customers before you try to extract value
  • Becoming a trusted advisor before, during and after the ‘sale’
  • The Lost Art of Customer Understanding-what information, what knowledge and what language for what customer at what stage of the sales process?
  • The other Lost Art, Listening… and really doing it.
  • How to plan and pre-prepare ‘customer conversations’ in a fraction of the time and be more persuasive than you thought possible using our unique Pitch Planner
  • How to set relevant and achievable goals for each stage of the sales process
  • How to emphasise the ‘why’ about your product or serviceas well as the ‘what’ for maximum persuasion, memorable value propositions, less churn & to create brand ambassadors
  • How to achieve active participation from your customers in the process
  • How to answer questions effectively and overcome objections
  • How to stop ineffective visual aids from hijacking ‘customer conversations’
  • How to deliver your information without being salesy i.e. How to have a customer ‘conversation’.

Tailor-made Sales Courses to Meet Your Specific Business Needs

Get Started Now

Sales Management Modules

These modules are designed specifically for sales managers or sales directors to help identify key changes in sales teams needs in the modern sales process and then establish an action plan.

  • Creating strategic sales plans by market and by territory.

    Execution without strategy is like saying “Ready, Fire, Aim”. The fact is, when sales teams forge ahead without a clear plan, it can be chaos, so our Sales Success Strategic Sales Plan Template will guide you through the process of creating a strategic sales plan, step x step, territory x territory and rep x rep.

  • KPIs for modern sales teams-what they should be, when and why.

    While some basic sales KPIs remain the same, industry changes have meant that modern sales teams now embrace some newer, more dynamic sales KPIs than previously. Discover 20 possible, & sometimes surprising, KPIs for modern sales teams.

  • What really motivates sales teams in the modern world.

    As a sales manager or director, you can influence what your team can do and their motivation to repeatedly and passionately do it but you might be surprised by what really turns people on and why they’ll do that.

  • Social selling

    Selling has always been about social, so it’s no surprise that Social Selling works. Social selling is challenging the norm of how sales happen and how salespeople and marketers reach out to customers through their preferred social platforms. Find out how you can build customer trust and loyalty, socially.

  • Structuring sales teams to thrive in the modern sales process

    The changes in the modern sale process means we no longer look at salespeople and other people in your organization, such as product specialists and marketing, as individual contributors, but rather as a true team that cross-pollinates and contributes at appropriate steps on the customer journey. Let’s look at the options for your business.

Tailor-Made Sales Management Training Programs to Meet your Specific Business Needs

Get Started Now

ABOUT YOUR PRINCIPAL SALES COACH - CHRIS MUIR

Chris has been in sales, marketing, communications and training for over 25 years and has an understanding of modern B2B and B2C sales processes that’s second-to-none. He has advised and guided clients of all sizes, including Singapore Airlines, 3M, Sage, SC Johnson, Multiplex, NAB, Fuji Xerox, Canon Medical, Nokia, UPS, Mattel, Toshiba and Apple.

His ‘freak factor’ is asking the right questions at the right time and coming to grips with individual business strategies, understanding what ‘hot buttons’ different audiences have, then creating unique, needs-based value propositions and persuasive sales arguments that get results…and let’s not forget, passing those skills on to other people.

‘A Sale is not Something you Persue; It's Something that Happens while you're Immersed in Serving your Customers.’

After an international career these days he runs Sales Success, addressing the needs of an ever-changing sales process and passing those skills on to a variety of businesses across all market segments. (see list of clients) He is also a regular speaker at conferences and industry events.

Chris holds a Bachelor of Business (Marketing) from UTS and an MBA from Booth Business School at the University of Chicago. He is also a Certified Professional Behavioural Analyst (CPBA), a Certified Professional Motivators Analyst (CPMA) and a Certified Professional EQ (Emotional Intelligence) Analyst (CPEQA).

Our Clients

We have completed projects for leading brands including…

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Sales Success delivers sales training programs in all capital cities of Australia and travels to a host of regional and international destinations on request.

For more information call Chris Muir on 0418 799 996, email chris@salessuccess.net.au or complete this form.

  • SYDNEY
  • MELBOURNE
  • BRISBANE
  • ADELAIDE
  • CANBERRA
  • GOLD COAST