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Reap The Rewards

Inspiring, Tailor-Made
Sales Training Courses
For The Modern World

The role of salespeople is more difficult than ever because buyers are more demanding and more educated. That means the way businesses engage with them effectively has changed dramatically. Customers don’t want hard sell…in fact, they don’t want any ‘sell’. They want salespeople to assist, advise, educate and create value for their business. To meet those changing needs, businesses are transforming operationally, culturally and strategically. Sales Success would love to help you on your journey to success and help you and your salespeople reap the rewards.

‘The contribution Sales Success made to our sales training was significant, but it was more than that. They provided the knowledge and impetus for a cultural shift in the way we do business and how our clients perceive us.’
  • All Levels Of Sales Experience
  • Groups
  • 1 On 1
  • 1 Day
  • 2 Day
  • 1/2 Day
  • Masterclass

Experienced SalesPeople

Sales Training Courses

Rainmaker Pro

  • 1 Day or 2 Day, sales training workshops & courses for experienced salespeople who want to go to the next level and reap the rewards.
  • In-House Group Training

RAINMAKER PRO is our 1 or 2 Day sales training program that we tailor-make to suit your specific business needs and the skill level of your salespeople.
You can choose specific modules, or we can recommend a combination of modules that experience has shown us makes up a comprehensive 1 or 2 Day Training Program that will improve sales and enhance customer engagement.

Choose from these Modules or let us Design a Sales Workshop or Sales Course for youExpand to View Modules.
Choose your Own, Or Let Us
Design a Program for You.

  • What makes great salespeople tick? The definitive list!
  • How to create your Personal Brand, and make it your most valuable asset
  • Why you should think differently about selling-The modern sales process-what’s changed and what to do about it
  • How the sales power has shifted to buyers and what they expect from you
  • Selling in the digital age Social selling is challenging the norm of how sales happen and how salespeople and marketers reach out to customers through their preferred platforms
  • The importance for not ‘selling’ but helping, guiding, confirming, adding value and becoming a trusted advisor
  • Developing a strategic sales plan-a step by step guide
  • Identifying gaps and opportunities in your current sales process
  • Secret Shoppers-your independent voice in the field (it’s amazing what you learn).
  • How to attract customersrather than chase them
  • How to truly understand clients and prospects
  • How to change your old fashioned ‘selling’ mindset to a more contemporary, ‘a sale is not something you pursue, it’s something that happens while you’re immersed in serving your customers.’
  • How to create new client relationships quickly, easily and honestly
  • Seven critical skills for effective sales conversations-being present, relating, storytelling, effective questioning, active listening, effective value positioning, checking in
  • How to get the prospect to sell your product or service to themselves
  • Creating persuasive, needs-based, memorable, engaging & unique value propositions and how to present them effectively
  • How to prepare and practice your customer conversationsfor ultimate effectiveness and clarity
  • What information should you present to different prospects at different stages of your relationship? Just because you know it doesn’t mean you have to say it
  • How to discover everything you ever wanted to know about your prospects to help you tailor your sales pitch
  • What ‘hot button’ language should you use for different personality profiles and how to establish exactly what profile they are quickly and easily
  • How to create needs-based value for your customers before you try to extract value
  • How to plan, prepare and practice ‘customer conversations’ in a fraction of the time and be more persuasive using our unique Sales Pitch Planner
  • Deciding the right Desired Outcome, creating the right discussion points, adding ‘whys’ to your pitch as well as ‘whats’, proving your key points, creating a purpose that will hook customers in early, summarising effectively and how to move the ‘sale’ along at every stage with an ‘ask’
  • Effective closing techniques-what’s effective and when to use them
  • Changing the ABC of selling-Always Be Closing, to ABH-Always Be Helping
  • How to make your key messages memorable and stand out
  • How to trust the force of your knowledge to avoid glitches and nerves
  • Mapping your customer’s touch points in the total sales process-pre, during and post
  • Outbound and Inbound techniques-how they work, when they work and what you should do
  • The Death of the Cold Call-how to research and understand customers before you reach out
  • How to set relevant and achievable goals for each stage of the sales process
  • How to achieve active participation from your customers in the process
  • How to answer questions effectively and overcome objections
  • How to stop ineffective visual aids from hijacking ‘customer conversations’
  • How to Set the Scene effectively-handling housekeeping, background information and attention grabs

Tailor-made Sales Courses to Meet Your Specific Business Needs

Get Started Now

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Early Stage Salespeople or Refresher

Sales Training Courses

Ready, Set, Sell!

  • 1 Day or 2 Day Sales Training for early stage salespeople or
    salespeople in need of a refresher.
  • In-House Group Training

While we cover a lot of the same material we do in RAINMAKER PRO but in READY, SET, SELL! we focus on getting the basics right because, you know what they say, get the basics right and the rest will follow. You can choose specific modules, or we can recommend a combination of modules that experience has shown us makes up a comprehensive 1 or 2 DayTraining Program that will improve sales and enhance customer engagement.

Choose from these Modules or let us Design a Sales Workshop or Sales Course for youExpand to View Modules.
Choose your Own, Or Let Us
Design a Program for You.

  • What makes great salespeople tick? The definitive list!
  • How to create your Personal Brand, and make it your most valuable asset
  • Why you should think differently about selling-The modern sales process-what’s changed and what to do about it
  • How the sales power has shifted to buyers and what they expect from you
  • Selling in the digital age Social selling is challenging the norm of how sales happen and how salespeople and marketers reach out to customers through their preferred platforms
  • The importance for not ‘selling’ but helping, guiding, confirming, adding value and becoming a trusted advisor
  • Developing a strategic sales plan-a step by step guide
  • Identifying gaps and opportunities in your current sales process
  • Secret Shoppers-your independent voice in the field (it’s amazing what you learn).
  • How to attract customersrather than chase them
  • How to truly understand clients and prospects
  • How to change your old fashioned ‘selling’ mindset to a more contemporary, ‘a sale is not something you pursue, it’s something that happens while you’re immersed in serving your customers.’
  • How to create new client relationships quickly, easily and honestly
  • Seven critical skills for effective sales conversations-being present, relating, storytelling, effective questioning, active listening, effective value positioning, checking in
  • How to get the prospect to sell your product or service to themselves
  • Creating persuasive, needs-based, memorable, engaging & unique value propositions and how to present them effectively
  • How to prepare and practice your customer conversationsfor ultimate effectiveness and clarity
  • What information should you present to different prospects at different stages of your relationship? Just because you know it doesn’t mean you have to say it
  • How to discover everything you ever wanted to know about your prospects to help you tailor your sales pitch
  • What ‘hot button’ language should you use for different personality profiles and how to establish exactly what profile they are quickly and easily
  • How to create needs-based value for your customers before you try to extract value
  • How to plan, prepare and practice ‘customer conversations’ in a fraction of the time and be more persuasive using our unique Sales Pitch Planner
  • Deciding the right Desired Outcome, creating the right discussion points, adding ‘whys’ to your pitch as well as ‘whats’, proving your key points, creating a purpose that will hook customers in early, summarising effectively and how to move the ‘sale’ along at every stage with an ‘ask’
  • Effective closing techniques-what’s effective and when to use them
  • Changing the ABC of selling-Always Be Closing, to ABH-Always Be Helping
  • How to make your key messages memorable and stand out
  • How to trust the force of your knowledge to avoid glitches and nerves
  • Mapping your customer’s touch points in the total sales process-pre, during and post
  • Outbound and Inbound techniques-how they work, when they work and what you should do
  • The Death of the Cold Call-how to research and understand customers before you reach out
  • How to set relevant and achievable goals for each stage of the sales process
  • How to achieve active participation from your customers in the process
  • How to answer questions effectively and overcome objections
  • How to stop ineffective visual aids from hijacking ‘customer conversations’
  • How to Set the Scene effectively-handling housekeeping, background information and attention grabs

Tailor-made Sales Courses to Meet Your Specific Business Needs

Get Started Now

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Sales Management Modules

These modules are designed for sales managers or sales directors to help identify key changes in sales teams needs in the modern sales process and then establish an action plan…and for salespeople making the transition from sales to management.

  • The Sales Coach’s Playbook

    In this workshop you’ll discover what sales coaching is really all about, why you should do it, the purpose, where the focus should be, how to get the most out of your team, what a sales coach needs to do to be effective,what sales people value in a sales coach, how to create a vision for your team, your role and how it works and the solution to capacity and capability (time & skill)

  • Creating strategic sales plans by market and by territory.

    Execution without strategy is like saying “Ready, Fire, Aim”. The fact is, when sales teams forge ahead without a clear plan, it can be chaos, so our Sales Success Strategic Sales Plan Template will guide you through the process of creating a strategic sales plan, step x step, territory x territory and rep x rep.

  • KPIs for modern sales teams-what they should be, when and why.

    While some basic sales KPIs remain the same, industry changes have meant that modern sales teams now embrace some newer, more dynamic sales KPIs than previously. Discover 20 possible, & sometimes surprising, KPIs for modern sales teams.

  • Social selling

    Selling has always been about social, so it’s no surprise that Social Selling works. Social selling is challenging the norm of how sales happen and how salespeople and marketers reach out to customers through their preferred social platforms. Find out how you can build customer trust and loyalty, socially.

  • Structuring sales teams to thrive in the modern sales process

    The changes in the modern sale process means we no longer look at salespeople and other people in your organization, such as product specialists and marketing, as individual contributors, but rather as a true team that cross-pollinates and contributes at appropriate steps on the customer journey. Let’s look at the options for your business.

Tailor-Made Sales Management Training Programs to Meet your Specific Business Needs

Get Started Now

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ABOUT YOUR PRINCIPAL SALES COACH - CHRIS MUIR

Chris has been in sales, marketing, communications and training for over 25 years and has an understanding of modern B2B and B2C sales processes that’s second-to-none. He has advised and guided clients of all sizes, including Singapore Airlines, 3M, Sage, SC Johnson, Multiplex, NAB, Fuji Xerox, Canon Medical, Nokia, UPS, Mattel, Toshiba and Apple.

His ‘freak factor’ is asking the right questions at the right time and coming to grips with individual business strategies, understanding what ‘hot buttons’ different audiences have, then creating unique, needs-based value propositions and persuasive sales arguments that get results…and let’s not forget, passing those skills on to other people.

‘A Sale is not Something you Pursue; It's Something that Happens while you're Immersed in Serving your Customers.’

After an international career these days he runs Sales Success, addressing the needs of an ever-changing sales process and passing those skills on to a variety of businesses across all market segments. (see list of clients) He is also a regular speaker at conferences and industry events.

Chris holds a Bachelor of Business (Marketing) from UTS and an MBA from Booth Business School at the University of Chicago. He is also a Certified Professional Behavioural Analyst (CPBA), a Certified Professional Motivators Analyst (CPMA) and a Certified Professional EQ (Emotional Intelligence) Analyst (CPEQA).

Our Clients

We have completed projects for leading brands including…

Get Started Now

Sales Success delivers sales training programs in all capital cities of Australia and travels to a host of regional and international destinations on request.

For more information call Chris Muir on 0418 799 996, email chris@salessuccess.net.au or complete this form.

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  • SYDNEY
  • MELBOURNE
  • BRISBANE
  • ADELAIDE
  • CANBERRA
  • GOLD COAST